Refunds

Our goal is to ensure your complete satisfaction with your purchase. If you are not satisfied, you may be eligible for a refund as per the conditions below.

Refunds are only applicable to items returned within 30 days of the delivery date.
Items must be unused, in their original condition, and in the original packaging to qualify for a refund.
Proof of purchase is required for all refund requests.

Easy and Simple Returns
You have 30 days to return or exchange any rug for a full refund.
We do not charge any restocking fees.
The return shipping cost is your responsibility.
Before returning a rug please call us at: Phone: +1 307-227-4761.
Important: rug pads can not be returned.